Returns & Exchanges

At Ziggy LouTM, we want you to love every piece you purchase for your little ones; if you are not completely satisfied, we offer returns for store credit or exchange within 30 days of delivery.

1

Check Eligibility

Ensure your items are in original condition, unworn, unwashed, and with all tags still attached to qualify for a return.

2

Submit a Request

Visit our online returns portal with your order number and email address to select the items you wish to return and provide a reason.

3

Package and Post

Securely pack your items and use the prepaid shipping label provided in the portal to drop your package off at any authorized carrier location.

4

Receive Store Credit

Once our team inspects your return, we will issue a store credit via email, allowing you to find the perfect replacement size or style.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing